Heyflow will undergo a scheduled maintenance period on Saturday, September 12th, 2026, from 9:00 PM to 10:00 PM CET (1 hour), as part of a planned database infrastructure migration.
Flows stay available throughout the maintenance window, and responses can be submitted as normal.
Details of the scheduled downtime
Date: Saturday, September 12th, 2026
Duration: 1 hour
Time: Please refer to the table below
Time Zone | Downtime Period |
CET (Central European Time) | 9:00 PM to 10:00 PM |
UTC (Coordinated Universal Time) | 7:00 PM to 8:00 PM |
ET (Eastern Time) | 3:00 PM to 4:00 PM |
PT (Pacific Time) | 12:00 PM to 1:00 PM |
IST (Indian Standard Time) | 12:30 AM to 1:30 AM (Sept 13th) |
AEST (Australian Eastern Standard Time) | 5:00 AM to 6:00 AM (Sept 13th) |
What to expect
Published flows will continue to operate normally, and visitor responses will be submitted and recorded as usual.
Response processing, including integration and webhook handling, may be briefly delayed during the maintenance window and will catch up automatically once it ends.
The Heyflow app (app.heyflow.com) will be in maintenance mode and unavailable. You will not be able to log in, edit, publish, or unpublish flows during this hour.
What actions do you need to take?
No action is required on your part before or after the maintenance window.
If possible, we recommend avoiding edits or publishing changes to your flows during this hour.
Why is this maintenance happening?
We are switching our database infrastructure as part of our ongoing efforts to improve platform performance, stability, and security. This short maintenance window allows us to complete the migration safely.
Support & assistance
If you have any questions ahead of the maintenance window, feel free to reach out to us at [email protected].
We apologize for any inconvenience and appreciate your understanding as we work to improve the Heyflow platform.
FAQ
Will responses submitted during the maintenance window be lost?
Will responses submitted during the maintenance window be lost?
No. Flows stay available and responses are submitted normally. Only the processing of that data by connected integrations may be briefly delayed.
Can I still log in to the Heyflow app during this time?
Can I still log in to the Heyflow app during this time?
No. The app will be in maintenance mode and unavailable from 9:00 PM to 10:00 PM CET.
Will I be notified once the maintenance is complete?
Will I be notified once the maintenance is complete?
No separate notification will be sent. Access to the Heyflow app will return to normal automatically once the maintenance window ends.