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Connect Heyflow with Klaviyo

Learn how to track Heyflow’s responses as profiles in lists in Klaviyo. Follow up on new leads quickly and manage your sales pipeline more efficiently.

⭐ Available in the following bundle: Advanced Integrations (incl. in Scale)

⭐ Available on the following plans: Business

👀 Not sure which plan you're on? Check your subscription here.

Klaviyo is a one of the most popular marketing tools. Connect Heyflow with Klaviyo to map your funnel fields to Klaviyo properties and automatically track incoming Heyflow responses as profiles to Klaviyo lists.

With Heyflow's native Klaviyo integration, you can:

  1. Hand off leads seamlessly from funnel to CRM
    Use Heyflow’s native Klaviyo integration to send submissions straight into Klaviyo - no external tools needed and easy to set up.

  2. Capture clean, structured lead data in Klaviyo
    Create profiles from Heyflow submissions and map Heyflow fields (including Heyflow ID/Response ID/Referrer/URL or static text) to Klaviyo properties.

  3. Create instant follow-up automation

    Trigger Klaviyo flows right after a Heyflow submission to follow up quickly and personalize your sales and marketing activities.


Important to note

❗ All data that you want to map needs to have a System Label set (alternatively, the field needs to be set as a variable).

❗ The information from your heyflow will overwrite existing Klaviyo data (in case a Contact, Deal or Organization already exists)


Setup

Connecting your account

  1. Within your heyflow, go to “Connect” and then to the tab “Response Handlers”

  2. Click on “Klaviyo” under CRM & Lead Management and "Add account", a pop-up window will appear and ask you to provide your Klaviyo credentials.

  3. After authenticating with Klaviyo, choose the Klaviyo account you would like to connect to and click on “Select Account”.

Choosing the list

Select the Klaviyo list, in which you want the profile to be created as soon as a response is sent.

❗ It's only possible to send the data to one list, not multiple.

❗️Consent is required: Klaviyo requires leads to have given explicit consent before being added to an email or SMS list. Marketing consent needs to be gathered, mapped and sent to Klaviyo.

❗️If the selected list has double opt-in enabled, leads won't be fully added until they confirm via email

Mapping data fields​

  1. Choose a Heyflow field and map it to the corresponding field in your integration. You can select from:

    • built-in fields like Heyflow ID, Response ID, Referrer, URL (with parameters), or A/B test ID and version;

    • a static text input to send fixed values (e.g. an identifier that will only be sent to the integration);

    • or any input field from your flow.

  2. Repeat this process for all relevant fields and click on "Connect" or “Save changes” afterward.

  3. And that’s it, you will now receive your responses in Klaviyo!

🔎 You can only forward individual file uploads, as each upload generates a single link. If you need to collect multiple files, you can add multiple Upload blocks to your flow. Learn more about Uploads here.


Troubleshooting

If something goes wrong with your integration, an automatic email notification will be sent. The message includes the flow ID, response ID and a description of the error returned by your integration.

🔎 For a list of common issues and general recommendations, check out the Troubleshooting Guide for Response Handlers.

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