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Using links in Heyflow

Learn how to use links in Heyflow to connect users with important resources and actions. Add links to your imprint, privacy policy, email, phone number, social profiles, or downloadable files across different building blocks in your flow.

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Links in Heyflow let users navigate, share content, and take action easily. Whether linking to your imprint and privacy policy, opening an email, initiating a call, sharing social profiles, or enabling file downloads, links can be added to many building blocks in your flow to enhance the user experience and streamline interactions.

Available Blocks

You can insert links to the following blocks:

Examples

Link to your imprint and data privacy

Insert links to your imprint and data privacy page, often found in the footer.

Open a new email

When using mailto:[email protected] the user is redirected to the mail provider and a new email draft opens with the inserted email as the recipient.

Let users call you automatically

If you want the user to immediately call you when clicking on a button, you can simply use the following entry to redirect to: tel:0123456679.

Share your Socials

There are already multiple share link generators on the market, which help you create links for users to send to friends & family and share your flow on Social Media or messengers.

Let user download a file

There are multiple ways to include a download when clicking on a link button. In our example, let's take a look at a file uploaded in Google Drive. In order to download your file from Google Drive on the click on the link, you need to change the URL to this one:

https://drive.google.com/uc?export=download&id=FILEID

You can find the File ID in the URL in the link of your file:

Also, it is important to give general access to anyone with the link in the sharing settings.

Handling Empty Variables in Redirect URLs

When the Clean URL setting is enabled, any placeholders (e.g., @utm_source) without assigned values are automatically removed from the final redirect URL.

In other words, if a variable has no value - for example, if a user doesn’t provide data for that field - the entire parameter (including the prefix like &utm_source=) will be stripped out. This ensures your URLs remain clean and free of empty parameters, preventing potential issues with external tools or destination websites.


How to set it up:

  1. Open the block that contains the link (for example, a button).

  2. Go to Settings → General.

  3. Toggle on Clean URL.

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