This guide explains how to connect a domain purchased from Shopify, a commerce platform and hosting provider, to Heyflow.
🔎 If you haven't already connected your domain in Heyflow, start here.
Connecting a subdomain
❗Note: Shopify-managed domains like yourstore.myshopify.com can’t be connected, as they don’t allow DNS edits.
To connect a subdomain (e.g. flow.yourdomain.com) purchased from Shopify to Heyflow:
Open your Shopify settings:
Log in to Shopify, go to Settings → Domains, and select your custom domain.
Add a CNAME record: In DNS Settings, click Edit DNS settings and create a CNAME record:
Name/Host: your subdomain (e.g.
flow)Points to:
flow.heyflow.domains
Save your changes.
Connect the subdomain in Heyflow: In your flow, go to Integrate → Domains, click Add Domain, and enter the same subdomain (e.g.
flow.yourdomain.com).
Wait for propagation: DNS updates may take 24–48 hours. Once connected, Heyflow will show SSL Active.
Connecting a root domain
Shopify does not allow CNAME records on root domains (e.g. yourdomain.com), only on subdomains (e.g. flow.yourdomain.com).
💡 Solution: Connect a subdomain like www to Heyflow and redirect the root domain to it.
Open Shopify Domains:
Go to Settings → Domains and select your root domain (e.g.
yourdomain.com).Set up a redirect:
Make
www.yourdomain.comyour primary domain so visitors toyourdomain.comare automatically redirected.Add a CNAME record:
In Edit DNS settings, create a CNAME:
Host:
wwwPoints to:
flow.heyflow.domainsSave your changes.
Connect in Heyflow:
In your flow, go to Integrate → Domains, add
www.yourdomain.com, and wait up to 48 hours for DNS and SSL to activate.